What do I send NovaKit when a buyer objects?

Just tell it what the buyer said, the way you'd tell a colleague — 'buyer says 85 lac is too high' is enough. You don't need to categorize the objection or fill in a form. It already has the property's own facts from the listing you generated earlier, so it can respond using what's actually true about that property instead of asking you to repeat details you already gave it.

On Solo, a single ready-to-send reply plus one fallback version if the first doesn't fit the moment — that's the single-shot mode. On Studio, you get the full set: a primary script, two fallback variants, a version to send before the objection even comes up, a short tone note on when to soften versus hold firm, and a suggested follow-up move. All of it is built from the property's real facts, never from a comparable sale or market stat it wasn't given.

Does it remember what the buyer already said?

On Studio, yes — it keeps the last 5 exchanges of that conversation in mind, so if the same buyer comes back a day later with 'still thinking about it,' it responds in context instead of asking you to re-explain the property from scratch. Solo replies to each objection on its own, without carrying that history forward, which is the main practical difference between the two plans beyond the extra reply variants.

It won't invent a comparable sale, a market statistic, or a price trend to strengthen the reply — if you haven't given it that information, it won't manufacture it to sound more convincing. It won't send the reply for you; every script comes back to you on WhatsApp to review and send yourself. And it won't negotiate or commit to a price on your behalf — it drafts the words, you make the call.

Kits blog / How it works

How NovaKit replies to a buyer objection

The second live module in the real estate kit. What you send it, what comes back on Solo versus Studio, and why it refuses to invent a comparable sale just to win an argument.

Man smiling while messaging on his phone

Photo: Ketut Subiyanto / Pexels

What do I actually send it?

Just what the buyer said, in your own words — "buyer says 85 lac is too high" is enough. You don't categorize the objection or fill in a form. Because this runs in the same conversation as the listing you already generated, it already knows the property's real facts and uses those, not a template.

buyer says 85 lac is too high for a 1200 sqft 2bhk

What comes back?

A script you can send as-is, built from the property's own listed facts — not a market comparable it wasn't given, and not a stat it made up to sound more convincing.

Primary script

Totally fair to ask. At ₹85 Lac for 1,200 sq ft carpet, you're getting a modular kitchen with hob and chimney already fitted, built-in mirrored wardrobes, and a balcony — the kind of finishing that usually adds a separate line item after possession. Want to walk through it in person before deciding on the number?

What's different between Solo and Studio?

Solo gives you one ready reply plus a fallback if the first doesn't land — enough for most single-agent conversations. Studio gives you the full set the underlying script is built to produce: the primary reply, two fallback angles, a version to send before the objection comes up, a short note on when to soften versus hold firm, and a suggested next move. Same underlying facts, more of the shape around them.

Solo

Primary script
One fallback variant
No memory across messages

Studio

Primary script
Two fallback variants
Pre-emption version
Tone guide
Follow-up move
Remembers last 5 exchanges

Does it remember the earlier conversation?

On Studio, yes. If the same buyer messages again a day later, it responds with that history in mind instead of making you re-explain the property. On Solo, each objection is handled on its own — still useful for a one-off reply, just without the thread of memory.

still thinking about it, will let you know

No pressure — if the modular kitchen and the balcony were the parts that stood out earlier, happy to send a couple more angles from Sector 92 whenever you're ready.

Studio only — replies with the earlier conversation in mind

What this doesn't do

Doesn't invent a comparable sale, market stat, or price trend it wasn't given.
Doesn't send the reply for you — every script comes back to you on WhatsApp to review and send.
Doesn't negotiate or commit to a price on your behalf — it drafts the words, you make the call.

Sources

Section 12, RERA Act (why a reply can't lean on an invented comparable or a false claim)

Like the listing writer, this is a module that's actually built and live — not a roadmap item. The kits page has the full list of what's live today versus what's still being explored.